Privacy Policy

Introduction

Welcome to https://fleet-truck-axle-repair-brownsville-tx.rgv4x4shop.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information about our website visitors and users. Our primary goal is to be transparent with you about how we handle your data while ensuring compliance with relevant data protection regulations worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://fleet-truck-axle-repair-brownsville-tx.rgv4x4shop.com
All applications and services offered through our platform
Interactive features and tools accessible via our websites
Communications initiated by us, such as newsletters, emails, telephone calls, or text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Using our applications and services as an authorized user
Visiting and interacting with our websites
Engaging with our communications, including newsletters, emails, calls, or texts/SMS

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. The categories of information we gather include:

Account Information: Details required to set up and manage your user account, such as usernames, passwords, email addresses, and profile preferences.
Payment Information: Data needed for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
Financial Information: This may include bank account details, tax identification numbers, or financial records required for billing and payment purposes.
Purchase Information: Details about products and services you have purchased from us, such as order history, purchase amounts, and delivery addresses.
Mobile Device Identifiers: Unique device identifiers, advertising IDs, and other similar data collected from mobile devices accessing our services.
Location Data: Information about your geographical location when using our applications or visiting our websites.
Feedback: Any comments, reviews, or ratings you provide us to improve our products and services.
Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with us.
Product Information: Details about the products you interact with on our platform, including viewing history, preferences, and product feedback.

We collect this data through various methods: user input forms, account settings, direct interactions with our customer support team, automated technologies (such as cookies and tracking pixels), and third-party providers who assist us in delivering services.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. We employ cookies for several purposes:

Strictly Necessary: These ensure the basic functionality of our platform, such as allowing you to log in and access secure areas.
Preferences: Customizing your user experience by remembering language preferences, location settings, and other customized content.
Analytics: Providing insights into how our users interact with us, helping us improve and tailor our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or opt out of specific types of cookies. For more information about cookies, including how to manage them, please refer to our Cookie Policy (link provided at the bottom of this page).

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we will delete or anonymize it to protect your privacy.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take appropriate steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: The right to request access to and receive a copy of your personal data held by us.
Rectification: Correcting any inaccurate or incomplete personal data we hold about you.
Erasure (Right to be Forgotten): Requesting the deletion of your personal data in certain circumstances.
Restriction: Limiting our processing of your data under specific conditions.
Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for specific or all purposes.
Non-Discrimination: You have the right to take legal actions if we discriminate against you for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer (DPO) using the details provided below. We will respond to your requests as soon as possible and within applicable time frames.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be provided upon request. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

For any questions regarding privacy, data protection, or this Privacy Policy, please contact us:

Email: [email protected]
Mail: Fleet Truck Axle Repair, 123 Main Street, Brownsville, TX 78520 (for written correspondence)